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Verified Reviewer
New Reviewer

Upset with Real Self

They are a dishonest organization whose sales person did not follow through with what was promised but still charged nearly $400 / month with no ability to cancel before 3 months.
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ID
#2593310 Review #2593310 is a subjective opinion of poster.
Location
Seattle, Washington
Loss
$1000
Preferred solution
Full refund

Can't delete reviews, terrible customer service

I left a review but realized that I needed to delete it. This website provides absoutely NO way to delete your reviews. You have to email them. And when I emailed them, I got stuck in a horrible feedback loop of "Thanks for contacting us, someone will be with you shortly" emails. This has been a nightmare. I just want to delete a review. Nothing should ever be this hard.

User's recommendation: Can't delete reviews once submitted.

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ID
#2425311 Review #2425311 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I signed a contract with Real Self on advertising my of medical aesthetic services 5 months ago. Before signing the contract with them, they reassured me that I will be getting a great return from this advertising and I should not worry about getting a great response...
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ID
#1814545 Review #1814545 is a subjective opinion of poster.
Loss
$5
Preferred solution
Full refund
New Reviewer

This site is not managed

If you write something on the site you can't delete it afterwards, this is very wrong because sometimes patients are annoyed one minute and happy the next when the swelling gone down. They also never remove reviews that you can prove are wrong, they are just really nasty company and probably are ran by a cosmetic surgery company that is trying to keep good reviews for its self and bad for everyone else.
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ID
#1805853 Review #1805853 is a subjective opinion of poster.
Pros
  • Information for patients
Preferred solution
Apology

DO NOT BELIEVE in Realself

Realself is a total fraud. They post if you pay. DO NOT believe in anything they say or post. BE CAREFUL
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ID
#1778576 Review #1778576 is a subjective opinion of poster.
Location
Longmont, Colorado
New Reviewer
Now when it comes to review sites I have always been aware that a fair amount of manipulation goes into some of the reviews, however it never really bothered me to much, however when your considering something as serious as cosmetic surgery transparency and honest...
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ID
#1613730 Review #1613730 is a subjective opinion of poster.
Product
Realself Website
Pros
  • Talk to real paitents directly
  • Some of the doctors advice is informative and helpful
Cons
  • Takes down reviews
  • Blocked or policed if you post something negetive
  • Fale reviews
Reason of review
Deceptive and dangerous
Loss
$5000
Preferred solution
Either be honest about what the site is
New Reviewer
I wrote a review on a product that I had a bad experiences with and my review sparked a lot of conversation and was quite popular. There were also people harassing and bullying me due to my experience which they, in their denial, did not want to agree with. Every time...
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ID
#1491177 Review #1491177 is a subjective opinion of poster.
Service
Realself Hospitals And Clinics Review Listing
New Reviewer

They promised and not delivered

Signed up with Realself.com to increase the amount of business, at the beginning when my account was free I had tons of traffic, then they called me to be an spolight doctor , bit that has a price, since then no more calls or reviews, or patients. They tell me I have to keep paying every single month for one year, because I signed some kind of online contract. I have a lawyer involved now to stop them from withdrawing my account.
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ID
#1461496 Review #1461496 is a subjective opinion of poster.
New Reviewer
I signed up for real self a few months ago while researching a surgeon for a rhinoplasty. I ended up going through with it and am loving by results, so I made a review for my doctor with regular weekly updates. Lots of people seemed to appreciate the review,...
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1 comment
#1660132

Completely agree with what you’ve written here. The way they run their website is bizarre.

They have no right to keep material that belongs to you and block you from accessing it. Absolutely disgusting

ID
#1409195 Review #1409195 is a subjective opinion of poster.
Location
San Antonio, Texas
Service
Realself Review Listing
Pros
  • I liked that the community users were genuinely nice people
Cons
  • Moderators are bizarre
Reason of review
Poor customer service
Preferred solution
I want all of my contributions deleted asap. Username: Htownpsych88
New Reviewer

Gives out info without permission

Made an account on realself so I could scout out average prices for a potential surgery in my area but also in other parts of my country or cities that I could fly to for essentially medical tourism. Made an account to search easily outside of my area but never actually clicked on any of the surgeons or sent requests or anything similar, just scrolled around a map. Next thing I know I’m getting calls and emails from every surgeon within 50miles of me saying they can put me down for an appointment on specific dates to consult the surgery. I’ve been spammed nonstop for the past few days with these calls and emails and have had to return so many emails and voicemails saying no, I didn’t put forward ANY consult request, please take me off the mailing list. Very, very predatory marketing.
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ID
#1209062 Review #1209062 is a subjective opinion of poster.
Product
Realself Website
Cons
  • Censored
  • Predatory and fraudulent marketing
  • Very biased on doctors side
Reason of review
fraudulent and predatory marketing
Preferred solution
someone get together a class act lawsuit if this has happened to so many of us
New Reviewer
I submitted a review about this doctor and because I described how he botched my nose it never posted. I am, a real verifiable patient of his and there was no explanation from the real self team as to why my review wasn't allowed. If this is a sampliing of how Real...
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ID
#1201035 Review #1201035 is a subjective opinion of poster.
Service
Realself Health And Beauty Review Listing
Cons
  • Liar cheat fraud bad surgeon
  • Promotes dr without knowledge of them
  • Fake positive reviews and deleted honest negative reviews
Reason of review
Poor customer service
Loss
$14
Preferred solution
Deliver product or service ordered
New Reviewer
I got a cool sculpting treatment from a Hampton salon. They told me the inner thigh was one of the easier places to do it and it usually took only one treatment. I paid over my hard earned $1800 and had the 'before' and 'after' photos taken, and my weight was the same...
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ID
#1196594 Review #1196594 is a subjective opinion of poster.
Service
Realself Coolsculpting Body Treatment
Reason of review
Not as described/ advertised
Loss
$1800
Preferred solution
Let the company propose a solution
If you've ever used Realself, you may have had comments removed or your account banned. You may also have heard that they're on the side of doctors, and although they certainly promote and protect (paying) doctors at the expense of their user base, the reality is that...
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ID
#1184568 Review #1184568 is a subjective opinion of poster.
Product
Realself Website
Cons
  • Fake positive reviews and deleted honest negative reviews
  • Very biased on doctors side
  • Predatory and fraudulent marketing
Reason of review
Not as described/ advertised
Preferred solution
Boycott

Realself is a deceptive untrustworthy site

realself is not a site to trust to look for any kind of doctor esp a plastic surgeon, they gear too much for the doctor and not for the patient. i tried writing a review on a doctor who totally botched my face and realself removed my posting and blocked me from getting on. i am only trying to warn others of a potential problems on a doctor but they promote him as the "TOP" doctor in greensburg pa. when they're across the US how can they rate him? plus all that one post one review 5 stars, cant you see they are all fake ?? please dont trust this site, there are others who will tell you the same.
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ID
#1165242 Review #1165242 is a subjective opinion of poster.
Location
Seattle, Washington
Service
Realself Hospitals And Clinics Review Listing
Cons
  • Censored
  • Betrays his patients
  • Liar cheat fraud bad surgeon
Reason of review
promoting dr they dont know, allowing posting that are not true
Loss
$20000
Preferred solution
Let the company propose a solution
New Reviewer
I had the Biltmore Lift 6 months ago with Dr. Harley after finding him on RealSelf.com and seeing all the positive reviews. The surgery itself went fine, but as early as 2 weeks after surgery I began to notice my jowls were returning. At 5 months my face was more gaunt...
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105 comments
#2165065

I have a scar across my entire forehead where he lifted my brows. I was going to call to see if he could help but where is he?

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ID
#1136568 Review #1136568 is a subjective opinion of poster.
Cons
  • Fake positive reviews and deleted honest negative reviews
  • Predatory and fraudulent marketing
Reason of review
Fraud, predatory marketing
Loss
$9000
Preferred solution
Let the company propose a solution

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