Realself
820K
CLAIMED LOSSES
47
TOTAL REVIEWS
45.7K
PAGE VIEWS
New Reviewer
I had the Biltmore Lift 6 months ago with Dr. Harley after finding him on RealSelf.com and seeing all the positive reviews. The surgery itself went fine, but as early as 2 weeks after surgery I began to notice my jowls were returning. At 5 months my face was more gaunt...
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ID
Cons
- Predatory and fraudulent marketing
- Fake positive reviews and deleted honest negative reviews
Reason of review
Fraud, predatory marketing
Loss
$9000
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUpset with Real Self
They are a dishonest organization whose sales person did not follow through with what was promised but still charged nearly $400 / month with no ability to cancel before 3 months.
ID
Location
Seattle, Washington
Loss
$1000
Preferred solution
Full refund
Can't delete reviews, terrible customer service
I left a review but realized that I needed to delete it. This website provides absoutely NO way to delete your reviews. You have to email them. And when I emailed them, I got stuck in a horrible feedback loop of "Thanks for contacting us, someone will be with you shortly" emails. This has been a nightmare. I just want to delete a review. Nothing should ever be this hard.
User's recommendation: Can't delete reviews once submitted.
ID
Location
Miami, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
I signed a contract with Real Self on advertising my of medical aesthetic services 5 months ago. Before signing the contract with them, they reassured me that I will be getting a great return from this advertising and I should not worry about getting a great response...
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ID
Loss
$5
Preferred solution
Full refund
New Reviewer
This site is not managed
If you write something on the site you can't delete it afterwards, this is very wrong because sometimes patients are annoyed one minute and happy the next when the swelling gone down. They also never remove reviews that you can prove are wrong, they are just really nasty company and probably are ran by a cosmetic surgery company that is trying to keep good reviews for its self and bad for everyone else.
ID
Pros
- Information for patients
Preferred solution
Apology
DO NOT BELIEVE in Realself
Realself is a total fraud. They post if you pay. DO NOT believe in anything they say or post. BE CAREFUL
ID
Location
Longmont, Colorado
New Reviewer
Now when it comes to review sites I have always been aware that a fair amount of manipulation goes into some of the reviews, however it never really bothered me to much, however when your considering something as serious as cosmetic surgery transparency and honest...
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ID
Product
Realself Website
Pros
- Talk to real paitents directly
- Some of the doctors advice is informative and helpful
Cons
- Fale reviews
- Blocked or policed if you post something negetive
- Takes down reviews
Reason of review
Deceptive and dangerous
Loss
$5000
Preferred solution
Either be honest about what the site is
New Reviewer
Plastic pain
What a joke/scam RealSelf is. The doctor who destroyed my face has 5 star reviews on RealSelf. They removed my reviews and blocked me. Another plastic surgeon told me that this surgeon from Orange Ct is a dangerous sociopath whose license should be removed. RealSelf harbors criminals and violates client rights. Plan to sue Tom Seely CEO for big bucks anyone want to join in?
ID
Cons
- Promotes dr without knowledge of them
- Liar cheat fraud bad surgeon
- Your dishonesty
Reason of review
Damaged or defective
Loss
$750000
Preferred solution
Lawsuit
New Reviewer
I wrote a review on a product that I had a bad experiences with and my review sparked a lot of conversation and was quite popular. There were also people harassing and bullying me due to my experience which they, in their denial, did not want to agree with. Every time...
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ID
Service
Realself Hospitals And Clinics Review Listing
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Not helpful or truly compassionate
i attempted to post a question in dermatology asking if there are any options to remove a bump that formed around my nose ring which would allow preservation of the piercing. I also noted that I had already been to a local derm to have infection ruled out. The question coordinator told me he would not post my question because the site is only for esthetic/beauty inquiries. I believe a piercing is an aesthetic choice and having an unwanted bump on a highly visible facial area is an aesthetic beauty concern. I used to think this community was there to support members through their journeys with cosmetic quests and concerns. Now, I’m more apt to believe it’s to sell plastic surgery/products and to promote paying docs. In other words, it’s just an elaborate advertisement.
ID
New Reviewer
They promised and not delivered
Signed up with Realself.com to increase the amount of business, at the beginning when my account was free I had tons of traffic, then they called me to be an spolight doctor , bit that has a price, since then no more calls or reviews, or patients. They tell me I have to keep paying every single month for one year, because I signed some kind of online contract. I have a lawyer involved now to stop them from withdrawing my account.
ID
New Reviewer
I signed up for real self a few months ago while researching a surgeon for a rhinoplasty. I ended up going through with it and am loving by results, so I made a review for my doctor with regular weekly updates. Lots of people seemed to appreciate the review,...
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1 comment
Kaylob
#1660132
Completely agree with what you’ve written here. The way they run their website is bizarre.
They have no right to keep material that belongs to you and block you from accessing it. Absolutely disgusting
ID
Location
San Antonio, Texas
Service
Realself Review Listing
Pros
- I liked that the community users were genuinely nice people
Cons
- Moderators are bizarre
Reason of review
Poor customer service
Preferred solution
I want all of my contributions deleted asap. Username: Htownpsych88
New Reviewer
Doctors' answers
As a physician and contributor to RealSelf.com I must admit to my ongoing frustration with the majority of comments made by many doctors. On several occasions I was ready to disassociate myself with that section of RealSelf.com even though I consider the website of great help to patients seeking information What frustrates me ? The self-serving comments, self-promotion and lack of empathy . Looking through a prism of an average patient the comments made by many doctors are, at the very least, profoundly confusing. Dermatologists always suggest consultation with Dermatologist while Plastic Surgeons suggest Plastic Surgery only. Moreover, the suggestion frequently glorify the most expensive and, more often than not, unnecessary procedures, excessive amounts of products and poorly effective services. Many side effects described by patients are trivialized if caused by a "core specialist" yet thoroughly criticized when caused by, for example, a RN injector. The entire process comes across as a salesmanship and business transaction rather than truly compassionate medical advice. I understand it is very difficult for the RealSelf Team to ensure unbiased comments by the participating doctors but it would only be fair to the patients to have omnipresent disclaimer that any medical advice does not necessarily reflect the best practice and represents a personal opinion of the practitioner that may, or may not, be fully beneficial to the individual patient. Otherwise, the RealSelf.com is the best forum for those who seek aesthetic and cosmetic information!
ID
Pros
- Information for patients
Cons
- Doctors comments
Reason of review
Ability to be patient's advocate
New Reviewer
They do not allow you to edit or delete your own reviews once you post them. I called to get my review deleted and they said that I had to reach out via email but that it would take 1-2 business days to delete the review. This is a very frustrating policy! This isn't...
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ID
Service
Realself Health And Beauty Review Listing
New Reviewer
I uploaded photos to my real self question, after posting I didn’t want the photos up anymore because I do not feel comfortable with them being posted, and I don’t know how to delete them so I need help deleting the photos on my question.
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1 comment
PissedConsumer1519981
#1519981
This is what you can do. Go to the question and hit edit on the pictures.
You can crop them until nothing is left. I did this with a few of my questions and it worked great.
I just cropped them until it was a tiny square and that did the trick. Hope this helps.
ID
Service
Realself Health And Beauty Review Listing
Reason of review
Not as described/ advertised
I had a bad experience with a big cosmaticsurgery Dr N. S. In beverl hills is not only bad but negative. What's funny? . All these fakes reviews. And lies you can see and fead on all websites. Not only that but also way expensive. Of course I will go to ask for another...
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ID
Service
Realself Hospitals And Clinics Review Listing
Reason of review
Not as described/ advertised
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Is this thread still active? I would like to know more about this vision disturbance.
This is very concerning as my cousin just had a Biltmore Lift plus other stuff and is experiencing severe vision disturbance, a weird eye that doesn't close, a lump on the white of the eye, and some other stuff.
Her jowls are already dropping, or so she thinks. Thanks for any information you can provide